FAQ

Where do I start if I want to plan an event at Gateway Gardens Event Center? 

One of our experienced Event Coordinators will assist you with your inquiry. If you are interested in proceeding with your event at Gateway Gardens Event Center the Sales Office will prepare a contract proposal for your review.  After your contract and deposit is finalized you will be assigned to an Event Coordinator who will be your primary on-site contact through the event date. 

Let us take the stress out of event planning so you can focus on the content of your presentation or event. 

Do you offer military discounts? 

Yes. We offer a $75.00 discount off the room of your choice. 

Do your rooms have WI-FI access? How do you access it? 

Most of our meeting spaces do have WI-FI access that is open to guests. If you need WI-FI, please let your event coordinator know, so we can select the right meeting room for you. 

Can we take our leftover food with us? 

You are allowed to take non-perishable items, such as baked goods, with you, but we DO NOT provide to-go boxes. Because we are concerned about food safety, we do not permit removal of foods, as they have a short expiration time and may become unsafe for consumption. 

Can we have our own DJ or a live band at our event? 

Speak with an event coordinator regarding how you can have your entertainment load-in and load out. 

Do you provide a table and tablecloth for the DJ?

No. We expect all 3rd party vendors to provide the items needed to facilitate the services they are providing. 

  • Do you have a list of Preferred Vendors?

We have carefully selected a list of Preferred Vendors that we have associated with based on their quality and professionalism.  The vendors you choose must be licensed and professional. 

Does the venue have an elevator?

We offer a lift for guests attending an event in The Grand Ballroom. The lift is for guest use only and is NOT for freight transportation. 

How does event parking work? How much does it cost? 

Your event coordinator will recommend the most conveniently located parking lot for your event and coordinate pedestrian/event signage if needed. 

Do you charge for parking?

Self parking for guests attending an event at Gateway Gardens is complimentary.

Are tables and chairs included in the room rental price? 

Our rooms are equipped with standard tables and chairs. Additional customization options are available and arranged by your event coordinator for an additional fee.

How long will I have use of the event space(s) I reserve? 

Your rental package includes five hours. We are happy to extend your event beyond that time frame for an additional fee. 

How late can we enjoy music at our event?

Music can be played until 10:00pm for outdoor events and until 11:00pm for indoor functions. 

Where will I get ready for my wedding?

We highly suggest securing a hotel room the day before and the night of your wedding to guarantee a hotel room where you can get ready. 

When will I start picking my menu and finalizing my floor plan with my Event Coordinator? 

The majority of your planning will be within 3 months of your event date. At that time you will be able to finalize your menu and determine your event timeline and floor plans. 

What is included in my Gateway Gardens Package?

Please refer to our Event Package offerings for set-up inclusions. Food and Beverage minimums will apply in addition to your event package pricing. Flowers, wedding vendors such as officiate; photographer, musician, etc. are not included in event package pricing and must be booked on your own. 

Do you provide a complimentary ceremony rehearsal?

Yes, based upon availability. We will provide access to the venue (empty set / no chairs) to you complimentarily for 1 hour for a rehearsal, based on availability one month prior to the event. One month out from your event date inquire with your assigned Event Coordinator regarding the availability of the venue. 

Will my Event Coordinator be available for us during the rehearsal? 

You may inquire with your service manager directly regarding their availability for your rehearsal. While your Event Coordinator will typically arrange a pre-wedding meet & greet with you, they do not typically facilitate the rehearsal. 

May we bring in our food & beverage?

We are a full service event center and all food  & beverage must be catered through our venue. 

Can we bring in our own wedding cake or wedding cupcakes?

Yes you may bring in your wedding cake. As a gift to the bride and groom, we do not charge a cake cutting fee. 

Are other events scheduled on the same day?

Yes. We are an event center with multiple banquet rooms each with its own entrance.  

Is security required?

Yes. We require one guard per 50 guests.

Can we hire our own security?

No. Gateway Gardens has an established relationship with local security agencies. We do not allow outside security services. Even if your family is in law enforcement, or you have a friend that is a security guard, or you know a security company that is willing to work your event at no charge, the policy at Gateway Gardens remains. 

Can we bring in our own alcohol?

Gateway Gardens has the liquor license and is responsible for all liquor served on the premises. For this reason we do not allow outside alcohol. We do offer a fully stocked bar and bar packages. Ask your Event Coordinator for details. Wine and champagne can be brought in for $20 per bottle corkage; no other alcohol or tobacco products can be brought in. 

What other wedding services do you provide? 

We also provide services for Bridal Showers, Engagement Parties, and Rehearsal Dinners. 

 

We love hearing from you! Please contact us for any other questions you may have.

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